IT/BPO - International Voice - U.S. U.K.
Published date: 2026/11/09
- Location: Ahmedabad, Gujarat, India
Immediate basis hiring candidates for MNC US Process Night Shift with very good English Communication skills.
Job description
Customer Service Executive - Job Duties (International Voice Process US and UK) :
· Responsible for Taking inbound calls from customers in US and UK
· Learn and practice on existing and new products offered
· Thoroughly Learn functions of software and products offered to customers
· Speak with clients globally primarily from USA through: Chat, Phone & Email
· Co-ordinate with other departments to resolve customer queries and fulfil needs
· Complete all assigned customer tickets timely and ensure customer satisfaction
· Documentation of cases on the Portal and other efficiently use tools like – Word, Power Point and Excel
Benefits: Night Shift Allowance, Meal Allowance, Transport Allowance, Overtime, Performance Bonus, Paid Leaves
Job Types: Full-time, Permanent
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 - ₹40,000.00 per month
Schedule:
• Night shift
• Rotational shift
Education:
• Bachelor's (Preferred)
Experience:
• International BPO: 2 years (Required)
Language:
• English (Required)
Shift availability:
• Night Shift (Required)
• Overnight Shift (Required)
Work Location: One location
Speak with the employer
+91 9558825808
Application Deadline: 31/12/2022
Job description
Customer Service Executive - Job Duties (International Voice Process US and UK) :
· Responsible for Taking inbound calls from customers in US and UK
· Learn and practice on existing and new products offered
· Thoroughly Learn functions of software and products offered to customers
· Speak with clients globally primarily from USA through: Chat, Phone & Email
· Co-ordinate with other departments to resolve customer queries and fulfil needs
· Complete all assigned customer tickets timely and ensure customer satisfaction
· Documentation of cases on the Portal and other efficiently use tools like – Word, Power Point and Excel
Benefits: Night Shift Allowance, Meal Allowance, Transport Allowance, Overtime, Performance Bonus, Paid Leaves
Job Types: Full-time, Permanent
Job Types: Full-time, Regular / Permanent
Salary: ₹20,000.00 - ₹40,000.00 per month
Schedule:
• Night shift
• Rotational shift
Education:
• Bachelor's (Preferred)
Experience:
• International BPO: 2 years (Required)
Language:
• English (Required)
Shift availability:
• Night Shift (Required)
• Overnight Shift (Required)
Work Location: One location
Speak with the employer
+91 9558825808
Application Deadline: 31/12/2022
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