IT technical support
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
SOFTWARE SUPPORT EXECUTIVE
Provide training and support to users
Answer user's query and service requests in the ticketing system
Document and assess problems, resolving them independently or routing them as needed
Provide follow up and progress updates to the users
Proficiency in MS Office
Good command in verbal and written communication skills
Excellent analytical, presentation and interpersonal skills
Always think and act with the customer in mind - Understand customer
Should have a go-getter attitude
Basic IT knowledge is required
Job Type: Full-time
Salary: ₹15,000.00 - ₹20,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Shift:
• Day shift
Ability to commute/relocate:
• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Speak with the employer
+91 7303244646
Provide training and support to users
Answer user's query and service requests in the ticketing system
Document and assess problems, resolving them independently or routing them as needed
Provide follow up and progress updates to the users
Proficiency in MS Office
Good command in verbal and written communication skills
Excellent analytical, presentation and interpersonal skills
Always think and act with the customer in mind - Understand customer
Should have a go-getter attitude
Basic IT knowledge is required
Job Type: Full-time
Salary: ₹15,000.00 - ₹20,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Shift:
• Day shift
Ability to commute/relocate:
• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Speak with the employer
+91 7303244646
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