It Support Technician - Techgig

About Job

CTC Undisclosed Job Location Bengaluru/ Bangalore Experience 3 - 6 yrs

Description

Description

Kwalee is one of the worlds leading multiplatform game publishers and developers, with well over 750 million downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Lets Be Cops 3D, Airport Security and Makeover Studio 3D. Alongside this, we also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS, Eternal Hope Die by the Blade and Scathe.

We have a team of talented people collaborating daily between our studios in Leamington Spa, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, the Philippines and many more places, and weve recently acquired our first external studio, TicTales which is based in France. We have a truly global team making games for a global audience. And its paying off: Kwalee has been recognised with the Best Large Studio and Best Leadership awards from TIGA (The Independent Game Developers Association) and our games have been downloaded in every country on earth

Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters for many years, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts. Everyone contributes creatively to Kwalees success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and were proud to have built our success on this inclusive principle. Could your idea be the next global hit?

As an IT Support Technician you will make sure the office computers and network are running smoothly, you'll adapt to changing technology and support a fast growing company.

What you tell your friends you do

I manage a very complicated network and maintain top of the line computers so that we can make tons of games each year.

What you will really be doing

Install and configure computer hardware, operating systems and software applications

Monitor and maintain computer systems and networks

Troubleshoot system and network problems, diagnosing and solving hardware or software faults

Create clear and concise procedural documentation and reports

Support the roll-out of new applications

Set up new users' accounts and profiles

Test and evaluate new technology

How you will be doing this

Youll be part of an agile, multidisciplinary and creative team and work closely with them to understand the specialist roles that are required and our company culture

You'll think creatively and be motivated by challenges and constantly striving for the best.
Youll work with cutting edge technology, if you need software or hardware to get the job done efficiently, you can get it

Team

Our talented team is our signature. We have a highly creative atmosphere with more than 200 staff where youll have the opportunity to contribute daily to important decisions. Youll work within an extremely experienced, passionate and diverse team, including David Darling and the creator of the Micro Machines video games.

Skills and requirements

Mac and network experience

Minimum 3 years related IT experience

Some hardware experience (able to swap out disks, RAM, etc)

Desirable

Windows experience

Linux/Un*x experience

Firewall, routing experience

More advanced hardware experience, (RAID systems, UPS, Rack servers, etc