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IT Helpdesk Executive

Published date: 2024/01/10
  • Location: Maharashtra , Mumbai, Maharashtra , India
Responsible for:
• IT Service Desk management
• Manage ans assign Customer IT Complaints for solution
• All Service Ticket tracker update with status
• Manage escalation matrix
• Engineers team manage
• Record events and problems and their resolution in logs
• Service MIS Report

Experience: 4 – 6 Years

Location: Mumbai
• Mention your desired position in the subject line of your email.
Company Name: Computer Junction

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