IT Assistant(fresher can also apply)
Published date: 2024/01/10
- Location: उदयपुर , राजस्थान , India
IT Assistant
JOB DESCRIPTION-
• Responsible for managing all R&D IT application support tickets and ensuring all the desired SLAs are met.
• Work with IT infra and helpdesk team to solve and infra / system related challenges which impacts Application performance.
• Understand the user issues, replicate them in Dev / QA environment. Test and validate the systems as per the requirement
• Support users in UAT.
• Support technical documentation.
• Help in organizing trainings, user demos and
JOB DESCRIPTION-
• Responsible for managing all R&D IT application support tickets and ensuring all the desired SLAs are met.
• Work with IT infra and helpdesk team to solve and infra / system related challenges which impacts Application performance.
• Understand the user issues, replicate them in Dev / QA environment. Test and validate the systems as per the requirement
• Support users in UAT.
• Support technical documentation.
• Help in organizing trainings, user demos and
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