Investigation Manager-RCU
Published date: 2024/01/10
- Location: Thane, Maharashtra, India
Job Title – Investigation Manager-RCU
Place of work - Mumbai
Business Unit - Retail Banking
Function – Risk
Job Purpose:
The role holder has the responsibility of investigating unauthorized Electronic banking transactions disputed by customers. The role holder is expected to proactively manage deadlines and processes for ensuring work products of the highest standards.
Roles & Responsibilities:
• Manage investigations and deliver on quality investigation report
• Maintain trackers for all assigned activity and timely publish data with Supervisor
• Communicate / Follow-up with peer banks / merchants recovery of disputed transactions
• Identify and highlight control / process lapses in the existing operations
• Identify emerging fraud trends and recommend mitigants.
• Provide statistical analyses of both on-going and completed investigations
Educational Qualifications:
Graduate – Any
Post Graduate- Any
Experience:
Minimum of 4-6 years in Risk
Place of work - Mumbai
Business Unit - Retail Banking
Function – Risk
Job Purpose:
The role holder has the responsibility of investigating unauthorized Electronic banking transactions disputed by customers. The role holder is expected to proactively manage deadlines and processes for ensuring work products of the highest standards.
Roles & Responsibilities:
• Manage investigations and deliver on quality investigation report
• Maintain trackers for all assigned activity and timely publish data with Supervisor
• Communicate / Follow-up with peer banks / merchants recovery of disputed transactions
• Identify and highlight control / process lapses in the existing operations
• Identify emerging fraud trends and recommend mitigants.
• Provide statistical analyses of both on-going and completed investigations
Educational Qualifications:
Graduate – Any
Post Graduate- Any
Experience:
Minimum of 4-6 years in Risk
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