Interntional Customer Care Executive- MALAD WEST

Customer Care Specialist (International BPO)

Work Location: Malad West (Mumbai)

Candidate must be local to (Vashi,Kalyan,Borivali,Thane,Bandra,Mira Road,Seawood, Sion, Seawood and GTB Nagar)

Please Note-Centralized shuttle services for the day and Night 10:30pm to morning 6 am cab services available either pickup or drop any (one).

Shifts: Rotational night shifts

Job Responsibilities:

Customer Care Specialist (International BPO) will manage inbound and outbound calls/chats/emails.
Customer Care Specialist must have excellent communication skills along with active listening
Providing exceptional customer service experience to the customers
Customer focused approach.
Ability to multi-task, set priorities and a self-starter.
Customer Care Specialist (International BPO) must be willing to work in rotational night shifts.
QUALIFICATION: GRADUTATE (ANY DEGREE)

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹300,000.00 - ₹400,000.00 per year

Benefits:

Health insurance
Paid sick time
Paid time off
Provident Fund
Schedule:

Day shift
Evening shift
Morning shift
Night shift
Rotational shift
UK shift
US shift
Supplemental pay types:

Commission pay
Overtime pay
Performance bonus
Shift allowance
Yearly bonus
Application Question(s):

What is your current location?
Are you local to any of these locations? (Vashi,Kalyan,Borivali,Thane,Bandra,Mira Road,Seawood, Sion, Seawood and GTB Nagar)
Are you comfortable working from Malad West Mumbai location?
Are you comfortable working rotational shifts?
Do you speak fluent english? This must for job.
Are you a Graduate? Its must for this job
Experience:

total work: 1 year (Preferred)
Language:

FLUENT ENGLISH (Required)