International Voice Process
Published date: 2024/01/10
- Location: Gurgaon, Haryana, India
Pay
₹25,000 - ₹30,000 a month
Job type
Full-time
Shift and schedule
Morning shift
Night shift
Rotational shift
US shift
Day shift
Monday to Friday
About us
VCosmos is a medium business in Gurgaon, Haryana. We are professional and agile.
Our work environment includes:
Modern office setting
Growth opportunities
Job description
Urgent Hiring for International Voice Process
Position Title: Customer Success Associate
PURPOSE OF POSITION:
Candidate will be responsible to handle the queries and complaints from Australian customers
PRIMARY DUTIES AND RESPONSIBILITIES:
Follow procedures methodically to accurately respond to client requests for information including smoke alarm quote, compliance status, invoice requests, inspection status updates.
Provide clients with information relating to smoke alarm legislations in various states and territories.
Provide quotes and information to clients relating to upgrading their smoke alarm system.
Responsible for accurate and efficient processing of new property lists.
Responsible for accurate and efficient processing of client and technician work orders
Responsible for accurate and efficient processing of client invoices
ELIGIBILITY:
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Proven customer support experience or experience as a Client Service Representative
Work from office.
5 days a week with 2 rotational off
Rotational Shifts (Australian Timings)
Experience: 6 to 1 Year in International BPO
Job Location: Gurgaon, India
Work Model: WFO Only
Shifts: 9hrs (As per Roster)
Working Days: 5 Days Working 2 Rotational Week Offs
Qualification: Graduates Only
Salary: 27K - 29K CTC + Performance Bonus
Interview Rounds:
HR Round
Re-Screening Round
Operations Round
Client Round
Note: All rounds will be held over the video call.
Job Type: Full-time
Salary: ₹25,000.00 - ₹29,000.00 per month
Schedule:
Day shift
Morning shift
Night shift
Rotational shift
US shift
Job Type: Full-time
Salary: ₹25,000.00 - ₹30,000.00 per month
Schedule:
Monday to Friday
Morning shift
Night shift
Rotational shift
US shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Required)
International voice process: 1 year (Required)
BPO: 1 year (Required)
Language:
English (Required)
Work Location: In person
₹25,000 - ₹30,000 a month
Job type
Full-time
Shift and schedule
Morning shift
Night shift
Rotational shift
US shift
Day shift
Monday to Friday
About us
VCosmos is a medium business in Gurgaon, Haryana. We are professional and agile.
Our work environment includes:
Modern office setting
Growth opportunities
Job description
Urgent Hiring for International Voice Process
Position Title: Customer Success Associate
PURPOSE OF POSITION:
Candidate will be responsible to handle the queries and complaints from Australian customers
PRIMARY DUTIES AND RESPONSIBILITIES:
Follow procedures methodically to accurately respond to client requests for information including smoke alarm quote, compliance status, invoice requests, inspection status updates.
Provide clients with information relating to smoke alarm legislations in various states and territories.
Provide quotes and information to clients relating to upgrading their smoke alarm system.
Responsible for accurate and efficient processing of new property lists.
Responsible for accurate and efficient processing of client and technician work orders
Responsible for accurate and efficient processing of client invoices
ELIGIBILITY:
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Proven customer support experience or experience as a Client Service Representative
Work from office.
5 days a week with 2 rotational off
Rotational Shifts (Australian Timings)
Experience: 6 to 1 Year in International BPO
Job Location: Gurgaon, India
Work Model: WFO Only
Shifts: 9hrs (As per Roster)
Working Days: 5 Days Working 2 Rotational Week Offs
Qualification: Graduates Only
Salary: 27K - 29K CTC + Performance Bonus
Interview Rounds:
HR Round
Re-Screening Round
Operations Round
Client Round
Note: All rounds will be held over the video call.
Job Type: Full-time
Salary: ₹25,000.00 - ₹29,000.00 per month
Schedule:
Day shift
Morning shift
Night shift
Rotational shift
US shift
Job Type: Full-time
Salary: ₹25,000.00 - ₹30,000.00 per month
Schedule:
Monday to Friday
Morning shift
Night shift
Rotational shift
US shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Required)
International voice process: 1 year (Required)
BPO: 1 year (Required)
Language:
English (Required)
Work Location: In person
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