International voice process

What's app/call 8102998827 (Sagar)

communication Skills:

Excellent communication skills

Ability to communicate correctly and clearly with all customers

Good comprehension skills ability to clearly understand and state the issues customers present

Good composition skills ability to compose a grammatically correct, concise, and accurate written response

Achieve best in class First-Time-Resolution rates and turnaround time for customer needs.

Achieve best in class First-Time-Resolution rates and turnaround time for customer needs

the fundamental duties & tasks the define the job are:
• Responsible for inbound & outbound calls with end customers to resolve customer queries.
• Responsible for reverting customer queries via email.
• Gather appropriate data from the internal tools to substantiate transaction validity, evaluated information gathered & determine the appropriate course of action.
• Responsible for providing high quality customer service by responding to telephone inquiries and customer requests

eligibility Criteria:
• Education Graduate Strong verbal & written Communication Skills.
• Flexible to work in 24*7 shift timings.
• Minimum 6-Months experience in US or UK customer care support.
• Essential duties
• Education Graduate Strong verbal & written Communication Skills.
• Flexible to work in 24*7 shift timings.
• Minimum 6-Months experience in US or UK customer care support. Essential duties

responsibilities:
• strong verbal written communication skills along with active listening
• good Analytical skills
• quick Learning Ability
• ability to multi-task, set priorities & manage time effectively
• comply with data integrity and security policies
• follow required procedure & guidelines The ideal candidate for this role would have
• strong verbal written communication skills along with active listening
• ability to multi-task, set priorities & manage time effectively

Call/what's app : 8102998827 (Sagar