International Voice Process

Published date: 2024/01/10
Modified date: 2023/03/30
  • Location: Bengaluru, Karnataka, India
Job Description

Walk in interview for International Voice Process
Call / watsapp me at 9844278670 for more info

Please find the attached Jd.

Requirements:

10+2 minimum education.
Should be flexible to work in Rotational shifts and weekly offs.
Residence should be less than 25 kms from the office to get 2-way free transportation.
Minimum experience should be 6 months.
Should be double dose vaccinated.
Freshers should have their Pan card.
Double dose vaccinated.
Phone-related customer service a major plus
Strong listening/comprehension skills
Ability to stay composed and objective
Conversational, patient and confident, with a positive attitude

Package:

Fresher: 3.2LPA (Th 22 k)
Experience: 3.5LPA (Th 24 k)

Responsibilities

Talks to customers over the call to resolve their questions or concerns
Maintains and updates customer information as necessary
Calmly attempts to resolve and de-escalate any issues
Escalates calls to supervisor when necessary and appropriate
Responds to requests for assistance and/or possible processing of credit card authorizations
Tracks call-related information for auditing and reporting purposes
Company Name: INTERNATIONAL BPO

Apply

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