International /Domestic Inbound

Hey There!!!

We would like to invite you to Join No 1 BPO Company in India with presence in non-metro cities in India like Chandigarh Â& Mohali

PLZ CALL SOURABH 9779924404

You will be part of 80,000+ people strong largest multicultural team in the company, serving 190+ global clients with Omnichannel Customer Service, Process Optimization and Automation

Company in India has world-class, award-winning security measures and complies with all Security Standards and Regulations.

Known for quality offerings and outstanding people practices, recognized as the No 1 BPO Company and employer of choice in India by global research and consulting firms.

We are Hiring Customer Support Associates Âto work for the Inbound International ÂProcess

Your Role :
• Provide a 'wow' experience for our customers by going the extra mile enquiries are via email / chat , or via phone call
• Help implement new efficiencies and process to improve our customer service and speed
• Provide solutions to problems quickly and efficiently
• Design email responses to leave customers happy and satisfied
• Work closely with customer service team to support and motivate each other

We need someone with :
• A caring and sympathetic nature
• Excellent people and social skills
• Very confident telephone manner
• Fast paced worker (at the computer) and thinker to achieve daily KPIs
• Must be a confident typist and have excellent grammar
• Ability to multi-task while providing up-to-date responses to all customers enquiries in real-time
• Excellent command of English language
• Excellent written communication
• Positive attitude
• Creative problem solving ability
• Ability to gain customer trust and gratitude, turn them around
• Youthful attitude to empathise with customer
• Ability to work efficiently under pressure and to stay cool
• Strength to work under pressure and maintain composure, this team has busy times and daily challenges

What this job will give you :
• Being part of a friendly, fun, upbeat team Support and development of your personal skills
• Fun events every month
• Satisfaction from being part of a fast growing BPO
• We practice an attitude of gratitude
• Freshers with good communication are eligible for the job
• Handsome Salary with Incentives
• 5 Days work International, Domestic 6 Days
• Growth Opportunity for those who want to work long term
• State of Art Infrastructure , Fully Air Conditioned.
• Cafeteria, Gym, ATM & other facilities within premises
• Located in centre of town with good public transport facility
• Good PG accommodation available nearby office.

Note : - We don't charge any kind of Consultancy Fee or Registration amount for our services

Best Regards,

Sourabh Bakshi

Team Connecting The Dots
• 91 9779924404