International Customer Support Voice
Published date: 2024/01/10
- Location: Telangana, Hyderabad, India
• Industry
Non-IT Lateral
Province
Telangana
City
Hyderabad
Postal Code
560030
Country
India
Job description:
Specific Responsibilities: -
• Handle Inbound and Outbound calling for customer service.
• Identify and assess customers\xe2\x80\x99 needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive
• Communication.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits
• Conduct follow-ups to ensure complete resolution of issues.
• Keep records of customer interactions and process customer accounts.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.
Required Skills:
• Fixed CTC will go upto 5.5 lpa
• Job Location- Hyderabad
• Edu - Graduation Mandatory
• 1-3 years of International BPO experience
Job Type...
Non-IT Lateral
Province
Telangana
City
Hyderabad
Postal Code
560030
Country
India
Job description:
Specific Responsibilities: -
• Handle Inbound and Outbound calling for customer service.
• Identify and assess customers\xe2\x80\x99 needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive
• Communication.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits
• Conduct follow-ups to ensure complete resolution of issues.
• Keep records of customer interactions and process customer accounts.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.
Required Skills:
• Fixed CTC will go upto 5.5 lpa
• Job Location- Hyderabad
• Edu - Graduation Mandatory
• 1-3 years of International BPO experience
Job Type...
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