International Customer Service Advisor

Tech Mahindra is hiring for International customer service and Upgrades *

*Shift* - Australian and Ireland Shift

*Process* - Voice Process

*Working Days* - 5 days Working, 2 days Off with 24*7 hours Rotational Shifts

*Working Location* : Spectrum Towers, Ground floor, A wing, Mindspace, Chincholi Bunder Road, Malad West Mumbai 400064

*Skills Required.*

- 6 months International Voice BPO Work Experience

- Excellent interpersonal and presentation skills

- Good communication skills, both oral and written

- Ability to multitask

- Must have excellent time management skills

- Must have the ability to work independently as well as in partnership with team

*Job Responsibility.*

- Solving Customer Queries on call related to phone bill and network related issues

- Handles Upgrades, Upgrade Enquires, Post Upgrade, Lead Generation and Customer Service

- Customer Service resolving customers query related to phone bill and network related issues,

Retention, upselling, also includes sales & upgrades (Voice)

*Salary For Experience*

Salary max 30 to 35% hike from last drawn Salary + monthly Incentives + floor Incentives. (Up to 39k Inhand)

*Interested Candidates.*

Mail your resume on

Laxmi.Sharma@TechMahindra.com

Contact / WhatsApp your Resume on +91-XXXXXXXXXX

Thanks & Regards

HR Laxmi Sharma

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹290,000.00 - ₹550,000.00 per year

Benefits:

Health insurance
Provident Fund
Schedule:

Rotational shift
Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

total work: 1 year (Preferred)
Language:

English (Preferred)
Speak with the employer
+91 +91-XXXXXXXXXX