International Bpo/Voice Process

Position - Process Associate - US/UK Voice Process

Experience - 2+ yrs Location - Gurgaon / Jaipur / Remote

We are seeking a motivated and energetic Process Associate to join our team. You will play a crucial role in generating leads, initiating outbound calls, and promoting our services to potential customers. This role demands excellent communication skills, a positive attitude, and contributes to the overall growth of the organization.

Job Responsibilities

● Conduct outbound calls during the night shift to potential leads(data given by concretio team) in USA/UK to promote our products or services, and generate appointments.

● Introduce Concretio value added services and products.

● Hands-on experience using a dialer software.

● Determines Eligibility By Comparing Client Information To Requirements.

● Bring clients appointments with the business team.

● Maintains And Improves Quality Results By Adhering To Standards And Guidelines; Recommending Improved Procedures.

● Obtains Client Information By Making Telephone Calls; Interviewing Clients; Verifying Information. Skills Required ● Excellent English Communication Skills. ● Basic Computer Knowledge. ● Min 2 year experience in Outbound Process (US/UK). ● Cold calling experience with sales and customer support background. ● Candidate having experience in International Bpo, Telecalling, Telemarketing, Telesales, International Sales, International Voice Process etc.

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 - ₹20,000.00 per month

Benefits:
• Work from home

Schedule:
• Monday to Friday
• Night shift

Ability to commute/relocate:
• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total work: 2 years (Preferred