International BPO Sahibzada
Published date: 2024/01/10
- Location: Punjab, Sahibzada Ajit Singh Nagar, India
Handle many inbound and outbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Upsell other products wherever possible.
• Ensure you follow the customer service script provided by the company for uniformity.
• Also, be well-read on company policies and the website for FAQs or policy related answers.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.
Job Types: Full-time, Regular / Permanent
Salary: ₹9,746.20 - ₹29,327.50 per month
Benefits:
• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
Schedule:
• Night shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
+91 8054722300
• Identify the needs of customers, resolve issues, and provide solutions.
• Upsell other products wherever possible.
• Ensure you follow the customer service script provided by the company for uniformity.
• Also, be well-read on company policies and the website for FAQs or policy related answers.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.
Job Types: Full-time, Regular / Permanent
Salary: ₹9,746.20 - ₹29,327.50 per month
Benefits:
• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
Schedule:
• Night shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
+91 8054722300
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