International BPO Process/Capgemini

Published date: 2026/11/06
  • Location: New Delhi, Delhi, India
Job Description
• Responsible for calling insurance companies in US to analyze the claims and follow up on outstanding Account Receivable (AR)
• Capable to capturing denials.
• Appeal to insurances for pending claims.
• Handle customer issues, escalation calls and coordinate with different functions, case management.

Primary Skills
• Experience in international BPO, specifically in a Voice, Backend and Email Handling process.
• Exposure in handling and resolving customers issues.

Secondary Skills
• End to End knowledge of RCM (revenue cycle management) process.

Candidates must have Excellent communication skills and open for rotational shift and rotational week off. Cab facility will be provided.

Interested candidates can send their profiles on

Regards

Chanda

Job Classification
Industry: Analytics / KPO / Research
Functional Area: Consulting,
Role Category: Management Consulting
Role: Management Consulting
Employement Type: Full time

Education
Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Company Name: Capgemini

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