International Bpo Executive

Customer Care Executive for International Process in Jaipur

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Responsibilities
• Interact with international clients in a professional and courteous manner.
• Resolve customer queries, concerns, and issues promptly and effectively.
• Provide accurate information and appropriate solutions to customers.
• Ensure high levels of customer satisfaction through excellent service.
• Maintain customer records and update information in the database.
• Collaborate with team members to achieve targets and deliver exceptional results.
• Stay updated with product knowledge and company policies to provide accurate information to customers.
• Adhere to company guidelines and standards while addressing customer inquiries.
• Handle customer complaints and follow through with the appropriate resolution.

Requirements
• Graduates or equivalent educational qualification.
• Excellent verbal and written communication skills in English.
• Ability to communicate effectively with international clients.
• Strong problem-solving skills and the ability to think quickly on your feet.
• Good interpersonal skills to build rapport with customers.
• Ability to work effectively in a team and meet deadlines.
• Willingness to work in night shifts and rotational shifts as per business requirements.

Working Conditions
• This is a full-time position with a 6-day workweek.
• Night shifts and rotational shifts are part of the job.
• The selected candidate will be based in Jaipur.

Salary And Benefits
• The salary for this position is up to 32,000 INR CTC.
• Additional incentives and performance-based bonuses may be provided.
• Opportunities for career growth and development within the organization.
• A positive work environment with supportive colleagues and management.

To Apply For This Position
• For any queries or further information, feel free to contact Hr Anjali at 827-938-4921.

This job is provided by Shine.com