International BPO Executive
Published date: 2024/01/10
- Location: Kolkata, West Bengal, India
Responsibilities: International Calling II English Communication
• Handle inbound and outbound calls, as well as customer concerns and queries
• Contacting existing customers as well as prospective customers
• Obtaining customer information and other relevant data
• Asking questions to the customer and understanding their need
• Resolving queries and issues related to the products and services
• Maintaining the monthly target and achievement report documents
Both Morning and Night shift...
• Handle inbound and outbound calls, as well as customer concerns and queries
• Contacting existing customers as well as prospective customers
• Obtaining customer information and other relevant data
• Asking questions to the customer and understanding their need
• Resolving queries and issues related to the products and services
• Maintaining the monthly target and achievement report documents
Both Morning and Night shift...
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