International BPO Customer Service Voice Process
Published date: 2024/01/10
- Location: Bengaluru , Karnataka, India
Greetings From Black and White
Business Solutions Bangalores Leading BPO Recruitment
Firm.
Urgent Hiring for International
BPO Customer Service Voice Process
• Handling the customers inquiry and
coordination with Sales. Handling calls, collecting and
updating the database.
• Follow-up with customers & managing
database of leads allocation
• Improvement and quality assurance programs
1) Help in customer resolving
their banking related queries.
2) Handling the
customers calls on telecom related queries.
3) Trouble Shoot
Technical Queries for various clients through voice, chat
and email.
4) Semi Voice process.
Salary :
Fresher - up to 16-20k
Experience - up to 22-30k
Shift :US/UK
Should be flexible with rotational Shift
Qualification:
10th, 12th, Graduate
Industry: BPO customer
service ITES, BPO, KPO, LPO.
Required Experience:
Fresher/1 Year experience in International Call
center
Rounds of interview
HR round
Versant
Operation Round
(Ref:www.freshersworld.com,freshersworld
Business Solutions Bangalores Leading BPO Recruitment
Firm.
Urgent Hiring for International
BPO Customer Service Voice Process
• Handling the customers inquiry and
coordination with Sales. Handling calls, collecting and
updating the database.
• Follow-up with customers & managing
database of leads allocation
• Improvement and quality assurance programs
1) Help in customer resolving
their banking related queries.
2) Handling the
customers calls on telecom related queries.
3) Trouble Shoot
Technical Queries for various clients through voice, chat
and email.
4) Semi Voice process.
Salary :
Fresher - up to 16-20k
Experience - up to 22-30k
Shift :US/UK
Should be flexible with rotational Shift
Qualification:
10th, 12th, Graduate
Industry: BPO customer
service ITES, BPO, KPO, LPO.
Required Experience:
Fresher/1 Year experience in International Call
center
Rounds of interview
HR round
Versant
Operation Round
(Ref:www.freshersworld.com,freshersworld
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