International BPO

We are hiring for a Customer Support Executive for Australia process.

Responsibilities:
• Identify customers’ needs, clarify information, research every issue and provide solutions.
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets.

Skills:
• Previous experience in a customer support role
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively

6 Days working and halfday on Saturday.

Shift: Morning Shift( 4 Am to 1 Pm)

Cab facility is not available.

Job Types: Full-time, Permanent

Salary ₹300,000.00 - ₹700,000.00 per year

Benefits:
• Provident Fund

Schedule:
• Morning shift

Supplemental pay types:
• Performance bonus
• Yearly bonus

Experience:
• total work: 1 year (Preferred)

Language:
• English (Preferred)

Ability to Commute:
• Ahmedabad, Ahmedabad, Gujarat (Required)

Ability to Relocate:
• Ahmedabad, Ahmedabad, Gujarat: Relocate before starting work (Required)

Work Location: In person