International BPo
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only). Configure software to connect to Internet application servers
Provide resolution to clients in the use of system and applications as related to Interne
.
Obtain general understanding of OS and application operations related to company offered servic
s.
Identify and correct or advise, on operational issues in client computer syst
ms.
Follow up with clients and calling them back if needed to resolve pending software and OS is
ues.
Needs to pitch for a sale of annual subscription at the end of the call for an upgrade in the
same.
Needs to show excellent customer service attitude while dealing with c
lients.
Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only). Configure software to connect to Internet application servers
Provide resolution to clients in the use of system and applications as related to Interne
.
Obtain general understanding of OS and application operations related to company offered servic
s.
Identify and correct or advise, on operational issues in client computer syst
ms.
Follow up with clients and calling them back if needed to resolve pending software and OS is
ues.
Needs to pitch for a sale of annual subscription at the end of the call for an upgrade in the
same.
Needs to show excellent customer service attitude while dealing with c
lients.
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