International Bpo

Published date: 2024/01/10
  • Location: India
US/UK Customer Support

NCR, Delhi

Fulltime Job with one of the India's biggest company

Voice Process - Call Centre & BPO Jobs in Chennai or Work from home

JOB PROFILE:
Customer support or Tech Support.

Answer calls, chats & mails with an approach to deliver positive customer satisfaction

Focus on First Call/ chat resolution & accurate research initiation

Maintain internal & client defined quality on calls/ chats/mails

Understands and contributes positively in meeting client SLAs & targets

Ensures Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, First Call Resolution, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently

Take complete ownership of self-learning & development

Deal with a wide range of potential information & database.

Qualification :
Any Degree / Diploma.

No of Positions : 100+

Salary Package:
Depends on Experience

Benefits:
• Cell phone reimbursement

Schedule:
• Day shift
• Evening shift
• Morning shift
• Night shift

Supplemental Pay:
• Overtime pay
• Performance bonus
• Shift allowance

Ability to commute/relocate:
• Noida,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (required)

Language:
• English (required)

Speak with the employer
• 91
• 91
-XXXXXXXXXX
Company Name: AS. Realtors Pvt. Ltd.

Apply

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