International BPO

Published date: 2024/01/10
  • Location: Gurugram, , Haryana, India
Job Title: Customer Service Representative (Graduate Freshers)

Location: Gurugram

Responsibilities:

- Handle inbound customer inquiries via phone, professionally.

- Provide prompt and accurate information, addressing customer needs and resolving issues.

- Deliver exceptional customer service by actively listening and providing solutions.

- Collaborate with team members to ensure a positive customer experience.

- Meet or exceed performance targets for customer satisfaction and response time.

Requirements:

- Graduation degree in any discipline.

- Excellent communication skills in English.

- Strong interpersonal skills and problem-solving abilities.

- Ability to work in a fast-paced and rotational shift environment.

- Basic computer skills and familiarity with customer service software.

- Candidate should be ok to work in rotational shifts and week offs

Both side cabs will be provided (within the hiring zone).

Brainwires Consultants are an equal opportunity provider committed to diversity and inclusion.

Job Type: Full-time

Salary: ₹15,000.00 - ₹19,000.00 per month

Schedule:
• Rotational shift

Application Question(s):
• Are you a Graduate

Language:
• English (Preferred)

Speak with the employer
+91 9920012220
Company Name: Brainwires infotech pvt. ltd

Apply

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