International BPO
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
Process: PRR
Position: WFM Manager/ WFM AM - MIS
Open Position: 1
Job Location: Bangalore (WFO)
Languages: English (Mandatory), South Indian Languages (Preferred)
Job Description:
Should have worked in international BPO handling team of minimum 10 members.
Need to interact with management and clients for taking down requirements and getting it executed with help of team.
Should have Automation skills.
Capacity planning for existing clients and Manpower sizing for RFPs
Should have exposure to P&L.
Responsible for identifying revenue and performance opportunities.
Need to be flexible with Shift.
Major Skills looking for – Forecasting, scheduling, FTE calculation, Erlang, invoice, hands on experience in Excel & MIS report , IEX.
Looking for immediate joiners, interested candidates with relevant experience can send their updated resume via WhatsApp - +917259282075 or *email click the link
Please note only short-listed candidates will be contacted
Wish you all the best
Position: WFM Manager/ WFM AM - MIS
Open Position: 1
Job Location: Bangalore (WFO)
Languages: English (Mandatory), South Indian Languages (Preferred)
Job Description:
Should have worked in international BPO handling team of minimum 10 members.
Need to interact with management and clients for taking down requirements and getting it executed with help of team.
Should have Automation skills.
Capacity planning for existing clients and Manpower sizing for RFPs
Should have exposure to P&L.
Responsible for identifying revenue and performance opportunities.
Need to be flexible with Shift.
Major Skills looking for – Forecasting, scheduling, FTE calculation, Erlang, invoice, hands on experience in Excel & MIS report , IEX.
Looking for immediate joiners, interested candidates with relevant experience can send their updated resume via WhatsApp - +917259282075 or *email click the link
Please note only short-listed candidates will be contacted
Wish you all the best
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