International BPO
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
Job Type Full-time
Salary: ₹25,000.00 - ₹35,000.00 per month
Benefits:
• Health insurance
Schedule:
• Morning shift
• Night shift
Supplemental pay types:
• Yearly bonus
Ability to commute/relocate:
• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
• What is your current CTC?
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer support: 1 year (Preferred)
• international customer Service: 1 year (Preferred)
Language:
• English (Required)
Work Location: One location
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
Job Type Full-time
Salary: ₹25,000.00 - ₹35,000.00 per month
Benefits:
• Health insurance
Schedule:
• Morning shift
• Night shift
Supplemental pay types:
• Yearly bonus
Ability to commute/relocate:
• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
• What is your current CTC?
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer support: 1 year (Preferred)
• international customer Service: 1 year (Preferred)
Language:
• English (Required)
Work Location: One location
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