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International Bpo

Published date: 2026/11/08
  • Location: Ahmedabad, Gujarat, India
Respond to customer queries in a timely and accurate way, via phone, email or chat • Identify customer needs and help customers use specific features • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) • Update our internal databases with information about technical issues and useful discussions with customers • Monitor customer complaints on social media and reach out to provide assistance • Share feature requests and effective workarounds with team members. • Inform customers about new features and functionalities • Follow up with customers to ensure their technical issues are resolved • Gather customer feedback and share with our Product, Sales and Marketing teams • Assist in training junior Customer Support Representatives. Job Type: Full-timeSalary: INR12,754.73 - INR20,000.00 per monthSchedule: • Night shift Ability to commute/relocate: • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Education: • Bachelor's (Required) Experience: • total work: 1 year (Preferred) Language: • English (Required) Speak with the employer +91 9624688836
Company Name: Technocruitx Universal Services pvt

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