Inside Sales Manager
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
Key responsibilities:
• Manage the inside sales representatives team
• Set, track and exceed sales targets for your team
• Monitor sales metrics, suggest and implement improvements in the sales administration process
• Prepare monthly, quarterly and annual sales forecasts
• Call and answer phones and explain the product and services offered by the company
• Understand customers' requirements by asking questions and closing the deal
• Take and process product orders in a professional manner
• Build and maintain positive relationships with future and existing prospects
• Keep a record of customers' interaction and sales activities
• Stay updated with market trends to better serve customers and to increase customer engagement
• Use customer feedback to generate ideas about new features or products
• Ensure sales, finance and legal policies and procedures are met
• Liaise with cross departments to assist sales
Requirements:
1. Ability to change the communication style on unusual events and as per customer
2. Capability to receive critics without internalizing them
3. Excellent interpersonal, research, and record-keeping skills
4. Experience 5-8 yrs
5. Prior experience of working in a reseller domain will be an advantage
• Manage the inside sales representatives team
• Set, track and exceed sales targets for your team
• Monitor sales metrics, suggest and implement improvements in the sales administration process
• Prepare monthly, quarterly and annual sales forecasts
• Call and answer phones and explain the product and services offered by the company
• Understand customers' requirements by asking questions and closing the deal
• Take and process product orders in a professional manner
• Build and maintain positive relationships with future and existing prospects
• Keep a record of customers' interaction and sales activities
• Stay updated with market trends to better serve customers and to increase customer engagement
• Use customer feedback to generate ideas about new features or products
• Ensure sales, finance and legal policies and procedures are met
• Liaise with cross departments to assist sales
Requirements:
1. Ability to change the communication style on unusual events and as per customer
2. Capability to receive critics without internalizing them
3. Excellent interpersonal, research, and record-keeping skills
4. Experience 5-8 yrs
5. Prior experience of working in a reseller domain will be an advantage
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