Inside Sales Executive

Candidate should have good written and verbal communication skills and will be responsible for engaging with potential customers domestic & International through online chat platforms & calls and providing product information, answering queries, and ultimately driving sales related to visa or travel service's Main objective will be to convert chat interactions into successful sales by delivering excellent customer service and persuasive selling techniques. Will work closely with the sales team to meet or exceed sales targets and contribute to the overall growth of the organization.

Job description: Inside Sales Executive (Blended Process)

We are looking for a hard-working individual with good written and verbal communication skills for a Visa process in-order to handle visa-related enquiries and close sales.

Job Type: Full Time

Work Experience: 1 to 4 years (Freshers can be also suitable if good communication skills are there)

Shift Timing: 9hrs Monthly Rotation Shift (Comfortable with Night Shifts)

Company Location: Rajouri Garden, New Delhi

Salary: 18K to 30K with Good Incentives

Job Responsibility

· Engage in chat conversations with potential customers to understand their needs and provide relevant product information.

· Utilize persuasive selling techniques to convert chat interactions into sales.

· Respond promptly and professionally to customer inquiries, resolving any issues or concerns they may have.

· Identify upselling and cross-selling opportunities to maximize sales revenue.

· Collaborate with the sales team to develop effective strategies and tactics for achieving sales goals.

· Ability to follow up with potential customers on the phone to persuade them to purchase Visa services.

· Ability to work under pressure in a demanding work environment,

· Strong sales skills with sound knowledge of handling international customers will be an edge,

Sales Target Achievement: Meet or exceed monthly and quarterly sales targets set by the company. Work towards achieving individual and team-based sales goals while maintaining high levels of professionalism and customer satisfaction.

CRM Management: Update and maintain customer information, interactions, and progress in the company's Customer Relationship Management (CRM) system. Ensure accurate and timely recording of customer details, sales activities, and follow-up tasks.

Skills Experience Requirement

· Good Typing Speed, typing speed over 25 WPM will be preferred.

· Graduate in any field, Degree in Hospitality, Travel & Tourism or Business will be preferred.