Inside Sales

Designation- Student Support Admission Officer

Division/Department: Sales

Weekly off: Rotational

Purpose of the SSAO role:

The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the students.

As an SSAO, you are expected to:

1. Contribute towards revenue generation by working on the sales targets, by selling/up-selling/cross-selling the company's exclusive range of educational courses to the existing and prospective students and parents through personal counselling, telephone calls and emails and other means of communication.

2. Ensure collection of outstanding fee from parents within the specified time.

3. Ensure a smooth student journey from start to end at Institute by taking care of associated administrative activities.

4. Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution.

5. Ensure adherence to internal processes and compliances.

To be successful in the SSAO role you are required to have:

1. An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills.

2. Proficiency in Microsoft Office and writing emails, & comfortable while working on software related to Sales & Services.

3. Fluency in communication of English and Regional language.

Must have Attitude:

1. Customer Orientation

2. Sense of Ownership and Accountability.

3. Result orientation

4. Emotional intelligence for working in a Team.

Qualification:

1. Must have bachelors degree.

2. Preferred BTech / MBA /Masters in Psychology, Education etc.

Experience:

1. Previous experience in counselling of educational services.

2. Previous experience of Business to Customer (B2C) sales across industries.

Key Interactions:

External

Students, Parents & Schools Representatives.

Internal

Branch Academic & Non-Academic teams.

Regional Student Support Centre.

Regional Sales & Operations Team.

Drop Your cv on ***@*.com

or WhatsApp or call +91____#####

Key Skills

Inside SalesEducation Counselingsales

Admission CounsellingB2C SalesClient Relationship ManagementDirect SalesInsurance SalesPublic SpeakingMarketingcounsellingTourismPresentation SkillsRetailReal EstateFMCG SalesBusiness DevelopmentProperty

Skills highlighted with ‘‘ are preferred keyskills

Education

UG:Any Graduate

Company Profile

O3 Hire

Drop Your cv on ***@*.com

or WhatsApp or call +91____#####

Company Info

Contact Company:O3 Hire

Address:Regards, Nancy TA Expert | Team O3Hire M: +91- +91____##### (Call & WhatsApp) Web: https://www.o3hire.com/ Business: https://o3hire.business.site/ Linkedin: https://in.linkedin.com

Reference Id:Nancy-SS

Salary:

2,00,000 - 4,25,000 P.A.

Industry:

E-Learning / EdTech

Functional Area:

Sales & Business Development

Role Category:

Enterprise & B2B Sales

Role:

Branch Sales Executive

Employment Type:

Full Time, Permanent