Information Technology Technician

Company Description Vera Gold Mark is the largest residential project in Punjab, located in the Mohali district and developed by Vera Developers. It is the only 7-star residential project in the Chandigarh area with 17 towers and strategically located at the heart of Tri-city. Vera Developers' operations span across various key segments of the Indian real estate industry, including residential, commercial, retail, and hospitality sectors. Role Description This is a full-time IT Technician role with some flexibility for remote work. The IT Technician will be responsible for providing technical support to end-users by troubleshooting and resolving hardware, software, or network issues. They will provide training to employees, maintain accurate records of technical support requests, and ensure excellent customer service delivery. Primarily, this role is located in the Mohali district. Qualifications • Information Technology skills, including network administration, system installation, and troubleshooting. • Experience in providing technical support to end-users and maintaining the IT infrastructure. • Excellent customer service skills for handling technical support requests in-person and remotely. • Experience in training employees in the use of hardware and software. • Ability to adapt and learn new technologies as needed. • Excellent communication skills for documenting and communicating technical issues to colleagues and customers. • Experience in the real estate industry is a plus. • Bachelor's degree in Information Technology, Computer Science, or related field