Information Technology Support Technician
Published date: 2024/01/13
- Location: New Delhi, Delhi, India
Job Title – IT Support Technician Location – Noida (Hybrid) Type – 12+ Months Contract Shift – US Shift (Night Shift) The Operations Administrator IT is responsible for working in the Enterprise Operations Center (EOC) which provides 7x24x365 monitoring, service restoration and operational support. This position is responsible for providing administrative support for IT functions such as media services, service desk, and knowledge management. Provide media services which include loading and unloading tapes, cataloging tapes, preparing tapes for shipping, and burning CDs • Assist with creation of knowledge articles and ongoing knowledge management (documentation) functions • Support technical staff on tasks, backups, user requests, and other EOC-related activities • 2-4 years of experience of providing administrative support for IT functions such as media services, service desk & knowledge management • Experience using common computer technology such as email and a web browser • Ability to operate controls on tape hardware • Ability to work independently • Written and verbal communication skills • Organizational skills and strong attention to details
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