Information Technology Support Manager
Published date: 2026/11/07
- Location: Bengaluru, Karnataka, India
IT Support Manager (MacBooks, VMWare Workspace One / Airwatch )
What we need
• [Must have] Design, Implementation and Administration of Mac Services Infrastructure using VMWare Workspace One/ Airwatch. Having certification a major bonus.
• [Must have] Should be able to configure policies for application and patch deployment, configuration profiles, self-service portal, Active Directory & Mac integration
• [Must have] Knowledge on Mac Hardware, Installation, Application Deployment, Printer Installation and doing preventive maintenance
• [Must have] Strong knowledge in Operating systems – macOS (Sierra) and above
• [Must have] Identify and select, by agreement and liaison with IT Security teams, the best method to deploy device configuration profiles
• [Must have] Good knowledge of network
• [Must have] Analyze and resolve problems relating to IT infrastructure and network, clients (networks, laptops) and enterprise systems
• [Must have] Knowledge of end point system security and data backup / recovery
• [Good to have] Knowledge of Zscaler, Cisco AnyConnect, ForcePoint DLP solution
• [Good to have] Scripting knowledge to manage device
What you would do
• Responsibilities including managing MacBooks, VMWare Workspace One/ Airwatch, adding/ setting up new joiners MacBooks
What we need
• [Must have] Design, Implementation and Administration of Mac Services Infrastructure using VMWare Workspace One/ Airwatch. Having certification a major bonus.
• [Must have] Should be able to configure policies for application and patch deployment, configuration profiles, self-service portal, Active Directory & Mac integration
• [Must have] Knowledge on Mac Hardware, Installation, Application Deployment, Printer Installation and doing preventive maintenance
• [Must have] Strong knowledge in Operating systems – macOS (Sierra) and above
• [Must have] Identify and select, by agreement and liaison with IT Security teams, the best method to deploy device configuration profiles
• [Must have] Good knowledge of network
• [Must have] Analyze and resolve problems relating to IT infrastructure and network, clients (networks, laptops) and enterprise systems
• [Must have] Knowledge of end point system security and data backup / recovery
• [Good to have] Knowledge of Zscaler, Cisco AnyConnect, ForcePoint DLP solution
• [Good to have] Scripting knowledge to manage device
What you would do
• Responsibilities including managing MacBooks, VMWare Workspace One/ Airwatch, adding/ setting up new joiners MacBooks
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