Inbound Process
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Hello,
Greeting from Kotak Life Insurance!
Job Role - Inbound Voice Process
Contact Person - +91-XXXXXXXXXX (Preeti Bhore)
Venue Building No. 21,7th Floor, Infinity Park, Off Western Express Highway, Goregaon-Mulund Link Road, Goregaon East, MUMBAI, Maharashtra, India-
Interested candidates can share resume at "kli.preeti-bhore@kotak.com" with subject line "Inbound Process"
Job Responsibilities
• Taking inbound calls to ensure that due procedure and quality standards are strictly adhered to.
• Attend training session and take support, wherever required
• Ensuring adherence to quality standards.
• Ensure that clients / customers are happy and satisfied at all times by providing prompt response & resolutions to their challenges at all times.
• Cross Sale and Upsell
Eligibility Criteria
• Graduation is mandatory
• Candidates from Western Line can apply
• Minimum 1 year of experience
• Sales experience candidates preferred
Job Type: Full-time
Salary: ₹100,000.00 - ₹425,000.00 per year
Schedule:
• Rotational shift
Supplemental pay types:
• Performance bonus
• Shift allowance
Work Location: In person
Greeting from Kotak Life Insurance!
Job Role - Inbound Voice Process
Contact Person - +91-XXXXXXXXXX (Preeti Bhore)
Venue Building No. 21,7th Floor, Infinity Park, Off Western Express Highway, Goregaon-Mulund Link Road, Goregaon East, MUMBAI, Maharashtra, India-
Interested candidates can share resume at "kli.preeti-bhore@kotak.com" with subject line "Inbound Process"
Job Responsibilities
• Taking inbound calls to ensure that due procedure and quality standards are strictly adhered to.
• Attend training session and take support, wherever required
• Ensuring adherence to quality standards.
• Ensure that clients / customers are happy and satisfied at all times by providing prompt response & resolutions to their challenges at all times.
• Cross Sale and Upsell
Eligibility Criteria
• Graduation is mandatory
• Candidates from Western Line can apply
• Minimum 1 year of experience
• Sales experience candidates preferred
Job Type: Full-time
Salary: ₹100,000.00 - ₹425,000.00 per year
Schedule:
• Rotational shift
Supplemental pay types:
• Performance bonus
• Shift allowance
Work Location: In person
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