Inbound | Customer Service | Voice Process | HCL Tech | Noida
Published date: 2024/01/10
- Location: Ahemdabad , Ahemdabad , India
What you’ll do
Roles and Responsibilities
Solving Customer queries.
Inbound customer service
Credit/Debit Card related queries,
Using process knowledge in replying to customers.
Maintaining quality standards.
Effectively meeting the SLA parameters as set
Ensuring data security - proprietary data of customers
Meeting SLAs & maintaining Quality Standards
Good command in verbal and written English.
Excellent communication skills.
Excellent computer/ internet navigation skills.
Updating various logs like escalation log, complaint tracker etc.
Desired Candidate Profile
Graduate
Excellent communication skills.
Minimum 6 month of Inbound BPO experience
Perks and Benefits
21K to 19.5K in hand
Both side cabs
Share your updated CV's at the details given belowEmail ID : cv.applyforalljobs@gmail.com whatsapp @ 9971549354
Industry type
BPO / Call Centre
Department
Customer Success, Service & Operations
Role
Customer Service
Role category
Customer Success, Service & Operations - Other
Employment type
Full Time, Permanent
Education
Any Graduate
Create an alert for similar jobs
Customer Service, Noida
Connect with recruiter
Recruiter
Rohan Anjan
Apply For All Jobs
Delhi
About company
HCLTech
Headquarters
HCLTech, Noida
Apply
Similar jobs
Roles and Responsibilities
Solving Customer queries.
Inbound customer service
Credit/Debit Card related queries,
Using process knowledge in replying to customers.
Maintaining quality standards.
Effectively meeting the SLA parameters as set
Ensuring data security - proprietary data of customers
Meeting SLAs & maintaining Quality Standards
Good command in verbal and written English.
Excellent communication skills.
Excellent computer/ internet navigation skills.
Updating various logs like escalation log, complaint tracker etc.
Desired Candidate Profile
Graduate
Excellent communication skills.
Minimum 6 month of Inbound BPO experience
Perks and Benefits
21K to 19.5K in hand
Both side cabs
Share your updated CV's at the details given belowEmail ID : cv.applyforalljobs@gmail.com whatsapp @ 9971549354
Industry type
BPO / Call Centre
Department
Customer Success, Service & Operations
Role
Customer Service
Role category
Customer Success, Service & Operations - Other
Employment type
Full Time, Permanent
Education
Any Graduate
Create an alert for similar jobs
Customer Service, Noida
Connect with recruiter
Recruiter
Rohan Anjan
Apply For All Jobs
Delhi
About company
HCLTech
Headquarters
HCLTech, Noida
Apply
Similar jobs
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