HR Operation Delivery Manager - Compensation & Performance
Published date: 2024/01/10
- Location: Bangalore, Karnataka, India
HR Operation Delivery Manager - Compensation & Performance
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
You will be working as HR Operation Delivery Manager - Compensation & Performance and will be reporting to Hub Delivery Lead, C&B and will be a part of Bangalore, India. In this role you will be primarily responsible for managing HR Operations in a respective Hub and takes full accountability for the end-to-end operations, delivering high quality services against agreed performance targets. He/she ensures a high degree of customer experience and drives its further enhancement. As part of the HR Operations organization, the HR Operations Manager supports the execution of the Global / Regional Roadmap and deliverables as well as further optimization of HR processes in close collaboration with the Global HR Service Lines
Your responsibilities
• Contributing to develop the HR Operations strategy and roadmap and is committed to implement the same
• Planning the development of the operations, further refines the operating model and organizational structure
• Delivering services according to signed- off processes, KPI and quality targets
• Ensuring all HR processes incorporate appropriate control mechanism, including 4-eye-check / SOX checks, data protection and country legal / regulatory compliance tasks
• Ensuring a high degree of customer orientation and driving the enhancement of the Customer Experience Journey, analyzes received customer feedback and drives actions accordingly
• Driving people management strategy of HR Operations for a Hub (e.g., workforce planning, training, engagement, mentoring, succession planning, incentives, and retention)
• Working closely with HR Service Line Leads, Expert Services/Corporate and other HR service delivery teams to implement lean approaches to deliver efficiencies through process improvements, standardization and/or automation
• Supporting financial management including budgeting, forecasting and cost management
Your background
• Bachelor’s or Master’s in Human Resources, Administration, or other relevant fields
• Overall 10+ years of experience in an HR Shared Services environment for a global company
• Experience in managing the Compensation and Benefits programs
• Understanding of Workday core compensation and advanced compensation module would be an advantage
• Detail and solution-oriented approach with the ability to think innovatively
• Ability to build relationships and work effectively across various teams, geographies & cultures as well as independently
More about us
ABB’s shared services organization which delivers operational and expert services in Finance, Human Resources, Information Systems, Legal, Global Travel Services and external Customer Contact Centers. With employees based in five main hubs and front offices, HR services provides mainly Business services to ABB teams across the globe as well as supports with external customer inquiries We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning Work model: on site #LI-onsite
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
You will be working as HR Operation Delivery Manager - Compensation & Performance and will be reporting to Hub Delivery Lead, C&B and will be a part of Bangalore, India. In this role you will be primarily responsible for managing HR Operations in a respective Hub and takes full accountability for the end-to-end operations, delivering high quality services against agreed performance targets. He/she ensures a high degree of customer experience and drives its further enhancement. As part of the HR Operations organization, the HR Operations Manager supports the execution of the Global / Regional Roadmap and deliverables as well as further optimization of HR processes in close collaboration with the Global HR Service Lines
Your responsibilities
• Contributing to develop the HR Operations strategy and roadmap and is committed to implement the same
• Planning the development of the operations, further refines the operating model and organizational structure
• Delivering services according to signed- off processes, KPI and quality targets
• Ensuring all HR processes incorporate appropriate control mechanism, including 4-eye-check / SOX checks, data protection and country legal / regulatory compliance tasks
• Ensuring a high degree of customer orientation and driving the enhancement of the Customer Experience Journey, analyzes received customer feedback and drives actions accordingly
• Driving people management strategy of HR Operations for a Hub (e.g., workforce planning, training, engagement, mentoring, succession planning, incentives, and retention)
• Working closely with HR Service Line Leads, Expert Services/Corporate and other HR service delivery teams to implement lean approaches to deliver efficiencies through process improvements, standardization and/or automation
• Supporting financial management including budgeting, forecasting and cost management
Your background
• Bachelor’s or Master’s in Human Resources, Administration, or other relevant fields
• Overall 10+ years of experience in an HR Shared Services environment for a global company
• Experience in managing the Compensation and Benefits programs
• Understanding of Workday core compensation and advanced compensation module would be an advantage
• Detail and solution-oriented approach with the ability to think innovatively
• Ability to build relationships and work effectively across various teams, geographies & cultures as well as independently
More about us
ABB’s shared services organization which delivers operational and expert services in Finance, Human Resources, Information Systems, Legal, Global Travel Services and external Customer Contact Centers. With employees based in five main hubs and front offices, HR services provides mainly Business services to ABB teams across the globe as well as supports with external customer inquiries We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning Work model: on site #LI-onsite
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