HR Analyst - BPO
Published date: 2026/11/07
- Location: Bengaluru, Karnataka, India
.• Conduct data analysis and interpretation, Provide Insights to decision makers to make an informed decision based on data and facts
• Put narratives to the data, provide root cause analysis, Participate in the analysis of trends and common issues to prevent future problems
• Work with relevant teams within the business to scope and define reporting dashboard requirements and KPIs.
• Liaise with IT service center to facilitate solutions wherever applicable and assist in business requirement and data understanding
• Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved
• Ability to exploit the unexplored unstructured data in the organization
• Ability to work independently, and coordinate multiple large projects through
planning, prioritizing, and multi-tasking in a fast-paced environment
• Ability to collaboratively work with different work groups geographically spread with diverse experience
• Ability to work in a completely ambiguous environment
• Proactively resolves customer satisfaction issues
Skill / Attributes
• Strong analytical and exceptional Stakeholder and Project management skill required
• Eye for Details, Critical Creative Thinking problem solving and organizational skills required
• Proven Presentation Visual Modelling, Facilitation and Elicitation with exception oral and written communication
• Ability to communicate ideas in both technical and user-friendly language.
• Strong People leadership and development skill required
• Knowledge of business processes and familiarity with general business functions
• Business Acumen and understanding business strategies
• Sound Knowledge and hands on experience in
• Data Analysis
• Statistical Knowledge
• Analytical Tools
• MS Excel (proficiency)
• Working knowledge of Tools like R, SAS, SQL, VBA, Qlik, Tableau and other BI tool is preferable
• Strong customer service orientation
• Willingness to travel as necessary, work the required schedule, work at the specific location required
Positive, Self-starter, Inquisitive, Imaginative, Factual, self-disciplined
Experience: 4+ years
Qualification Training
• Graduate/post graduate with recognized university
• Experience in Business Intelligence
• Certification in analytics and excel are preferred
Critical Attribute
Should be self- motivated, go-getter with a positive attitude. Should be willing to learn and adapt quickly and be resilient to changes
,
This job is provided by Shine.com
• Put narratives to the data, provide root cause analysis, Participate in the analysis of trends and common issues to prevent future problems
• Work with relevant teams within the business to scope and define reporting dashboard requirements and KPIs.
• Liaise with IT service center to facilitate solutions wherever applicable and assist in business requirement and data understanding
• Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved
• Ability to exploit the unexplored unstructured data in the organization
• Ability to work independently, and coordinate multiple large projects through
planning, prioritizing, and multi-tasking in a fast-paced environment
• Ability to collaboratively work with different work groups geographically spread with diverse experience
• Ability to work in a completely ambiguous environment
• Proactively resolves customer satisfaction issues
Skill / Attributes
• Strong analytical and exceptional Stakeholder and Project management skill required
• Eye for Details, Critical Creative Thinking problem solving and organizational skills required
• Proven Presentation Visual Modelling, Facilitation and Elicitation with exception oral and written communication
• Ability to communicate ideas in both technical and user-friendly language.
• Strong People leadership and development skill required
• Knowledge of business processes and familiarity with general business functions
• Business Acumen and understanding business strategies
• Sound Knowledge and hands on experience in
• Data Analysis
• Statistical Knowledge
• Analytical Tools
• MS Excel (proficiency)
• Working knowledge of Tools like R, SAS, SQL, VBA, Qlik, Tableau and other BI tool is preferable
• Strong customer service orientation
• Willingness to travel as necessary, work the required schedule, work at the specific location required
Positive, Self-starter, Inquisitive, Imaginative, Factual, self-disciplined
Experience: 4+ years
Qualification Training
• Graduate/post graduate with recognized university
• Experience in Business Intelligence
• Certification in analytics and excel are preferred
Critical Attribute
Should be self- motivated, go-getter with a positive attitude. Should be willing to learn and adapt quickly and be resilient to changes
,
This job is provided by Shine.com
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