Housekeeping Manager

The Executive Housekeeping or Housekeeping Manager is responsible for planning, organizing, and developing the overall operation of the housekeeping department following state, and local standards and guidelines along with assuring the highest degree of quality guest care are maintained at all times. Responsible for staffing, scheduling, training, and developing hourly staff.

Responsibilities
• Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, concourses, seating areas, washrooms, restaurants, concession stands, suites, and all public spaces.
• Planning, organizing, and directing team members to ensure the highest degree of guest satisfaction.
• Daily supervision of the groundskeeping staff, including the day, event and post-event

Crews.

Purchase, re-order, and maintain housekeeping supplies and inventory.
• Conduct pre-event inspections of all rooms, concourses, clubs, seating areas, and public areas prior gate opening for every event held at the Arena.
• Recruit, schedule and train all new housekeeping staff members.
• Maintain the housekeeping budget, providing billing summaries and expenses for all pre and post events.
• Uphold the highest standards of cleanliness, safety, and conduct...
• Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event.
• Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.

Qualifications

Diploma degree

A minimum of 8 years experience in all aspects of Housekeeping in a large, multi-use facility

required, with at least 2 years of managerial experience