Housekeeping Associate
Published date: 2024/01/10
- Location: Bangalore, Karnataka, India
Full Job Description
DUTIES & RESPONSIBILTIES
Reports check outrooms immediately after inspection by phone call to HKoffice.
Cleans guest rooms according to the procedure.
Ensures that guest preferences are met all the time.
Picks up a service area, pantry, corridors and exit stairwells on a regular basis.
Keeps the service area, pantry and trolleys clean and tidy.
Exchanges the linen with laundryand linen room.
Ensures laundry, dry cleaning and pressing are delivered.
Reports fixture or other items that need maintenance repair to HK office.
Reports any illness of guest and accident.
Sells the products to customers.
Reports the minibar consumption to HK office.
Be alert of suspicious characters in the hallways and reports immediately to the securitydepartment.
Attends to guest calls, guest requests/guest complaints in the area assigned to him.
Authorise to enter in guestrooms for cleaning and providing turndown servicesas per requirement.
Responsible for following the standard operating procedures.
Responsible for achieving and exceeding the guest satisfaction score.
Update statusof rooms cleaned on the assignment sheet.
Return and restock cart at end of shift.
Prerequisites:
Service orientated, pleasing personality and leadership capabilities.
Good health, Neat and pleasant appearance
Proficiency in computerprograms like MS Word, Excel and working experience in hotelsoftware like Opera, Protel, Fidelio etc. is an added advantage.
Education:
High School or Diploma in Hotel Administration, Bachelor in Hotel Management.
Experience:
Experience of two to three years in a related position.
Job Type: Full-time
Salary: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Schedule:
Rotational shift
Supplemental pay types:
Overtime pay
Performance bonus
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
Diploma (Required)
Experience:
6 Months (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
Kannada (Required)
Work Location: One location
Health insurance
DUTIES & RESPONSIBILTIES
Reports check outrooms immediately after inspection by phone call to HKoffice.
Cleans guest rooms according to the procedure.
Ensures that guest preferences are met all the time.
Picks up a service area, pantry, corridors and exit stairwells on a regular basis.
Keeps the service area, pantry and trolleys clean and tidy.
Exchanges the linen with laundryand linen room.
Ensures laundry, dry cleaning and pressing are delivered.
Reports fixture or other items that need maintenance repair to HK office.
Reports any illness of guest and accident.
Sells the products to customers.
Reports the minibar consumption to HK office.
Be alert of suspicious characters in the hallways and reports immediately to the securitydepartment.
Attends to guest calls, guest requests/guest complaints in the area assigned to him.
Authorise to enter in guestrooms for cleaning and providing turndown servicesas per requirement.
Responsible for following the standard operating procedures.
Responsible for achieving and exceeding the guest satisfaction score.
Update statusof rooms cleaned on the assignment sheet.
Return and restock cart at end of shift.
Prerequisites:
Service orientated, pleasing personality and leadership capabilities.
Good health, Neat and pleasant appearance
Proficiency in computerprograms like MS Word, Excel and working experience in hotelsoftware like Opera, Protel, Fidelio etc. is an added advantage.
Education:
High School or Diploma in Hotel Administration, Bachelor in Hotel Management.
Experience:
Experience of two to three years in a related position.
Job Type: Full-time
Salary: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Schedule:
Rotational shift
Supplemental pay types:
Overtime pay
Performance bonus
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
Diploma (Required)
Experience:
6 Months (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
Kannada (Required)
Work Location: One location
Health insurance
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