Housekeeping Associate
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
The Housekeeping Associate is responsible for maintaining cleanliness and orderliness of guest rooms and public areas in the hotel. The associate will ensure that all housekeeping tasks are completed to the highest standard and in a timely manner, in accordance with the hotel’s policies and procedures.
Responsibilities
• Clean and sanitize guest rooms, bathrooms, corridors and public areas to a high standard
• Ensure all linen and towels are clean, folded and stocked in the guest rooms
• Vacuum and dust guest rooms and public areas as required
• Restock guest amenities and supplies as required
• Report any maintenance issues, damage or lost property to the Housekeeping Manager
• Attend to guest requests and complaints in a prompt and courteous manner
• Adhere to the hotel’s health and safety policies and procedures
• Follow the departmental standard operating procedures
• Ensure the privacy and security of guest rooms at all times
Qualifications
• Hotel Management Degree or equivalent
• Prior experience in housekeeping or related field preferred
• Ability to communicate effectively in English (both written and verbal)
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Ability to work flexible hours including weekends and holidays
Responsibilities
• Clean and sanitize guest rooms, bathrooms, corridors and public areas to a high standard
• Ensure all linen and towels are clean, folded and stocked in the guest rooms
• Vacuum and dust guest rooms and public areas as required
• Restock guest amenities and supplies as required
• Report any maintenance issues, damage or lost property to the Housekeeping Manager
• Attend to guest requests and complaints in a prompt and courteous manner
• Adhere to the hotel’s health and safety policies and procedures
• Follow the departmental standard operating procedures
• Ensure the privacy and security of guest rooms at all times
Qualifications
• Hotel Management Degree or equivalent
• Prior experience in housekeeping or related field preferred
• Ability to communicate effectively in English (both written and verbal)
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Ability to work flexible hours including weekends and holidays
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