Housekeeping Associate

Room Attendant Job Description and Person Specification

Job Duties
• Efficiently cleans assigned number of rooms per day keeping within departmental standards.
• Ensures all assigned service areas are clean and tidy at all times including disposing of all rubbish appropriately.
• Ensures all assigned areas are kept clean, safe and hygienic.
• Ensures additional cleaning programs are undertaken as directed and to the performance standards required.
• Packs and replenishes trolleys to the required standard at the end of each shift, therefore minimizing lost time at the start of each shift.
• Ensures housekeeping trolleys are neat and tidy at all times.
• Advises Supervisor/Manager of any stock shortages, therefore minimizing delays in servicing rooms.
• Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner.
• Takes personal responsibility to ensure maximum guest satisfaction at all times.
• Places all soiled linen in appropriate storeroom as soon as removed from guest room.
• Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift.
• Secures guest rooms, ensuring all doors and windows are closed when room clean is complete.
• Completes start and finish times for each room cleaned on worksheet.
• Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk and ensure a high level of guest satisfaction at all times.
• Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times.
• Ensures grooming, hygiene and safety procedures are maintained according to Policy and procedures.
• Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures.
• Attends departmental briefings, training, meetings etc. as directed by the Supervisor/Manager ensuring all relevant information is passed on.
• Reports any unusual or suspicious persons/activities happening in the area of security to the manager, therefore looking after the welfare and safety of both staff and guests.
• Promotes and encourages a strong team work ethic.

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹11,000.00 - ₹19,000.00 per month

Benefits:
• Food provided
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:
• Day shift
• Evening shift
• Flexible shift
• Morning shift

Supplemental pay types:
• Performance bonus
• Shift allowance
• Yearly bonus

Shift availability:
• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Speak with the employer
+91 7995559929