hiring for top company/bpo
Published date: 2024/01/10
- Location: India
Job Role & responsibilities :
• Candidate Should Have Descent Communication Skills
> Candidate Should Have Basic Computer Knowledge
> Candidate Should Have Inclination Towards Customer Service
> Candidate Should Have Customer Centric Approach
> Candidate Must be Willing To Work In 24x7 Shifts
>Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures
>Provides status and updates on tickets to authorized users
>Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction
>Makes recommendations for updates to the KB database
>Adherence to policies and procedures, closure of open calls after resolution.Â
Eligibility :
1.) Candidates having Any Graduation & minimum 1 year experience in relevant profile.
2.) Okay with US shifts
3.) Expertise in communication skills
4.) Able to relocate when office resumes.
Perks & Benefits:
-PF: : Both side Cabs (As Per Company Policy and Process) :: Other Benefits
Drop Your updated CV @[HIDDEN TEXT]ÂOR@Priyanka HR 9667678362 Call/WhatsApp
Thanks & Regards
• Candidate Should Have Descent Communication Skills
> Candidate Should Have Basic Computer Knowledge
> Candidate Should Have Inclination Towards Customer Service
> Candidate Should Have Customer Centric Approach
> Candidate Must be Willing To Work In 24x7 Shifts
>Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures
>Provides status and updates on tickets to authorized users
>Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction
>Makes recommendations for updates to the KB database
>Adherence to policies and procedures, closure of open calls after resolution.Â
Eligibility :
1.) Candidates having Any Graduation & minimum 1 year experience in relevant profile.
2.) Okay with US shifts
3.) Expertise in communication skills
4.) Able to relocate when office resumes.
Perks & Benefits:
-PF: : Both side Cabs (As Per Company Policy and Process) :: Other Benefits
Drop Your updated CV @[HIDDEN TEXT]ÂOR@Priyanka HR 9667678362 Call/WhatsApp
Thanks & Regards
0 page views
Related listings
-
Full Stack (MEAN/MERN) Internship in Ahmedabad at Orena SolutionsBPOAbout Orena Solutions Website Orena Solutions is a visionary ICT company, headquartered in Vadodara, Gujarat, and looking to rejuvenate the employability levels of the Indian workforce. Orena is an excellence-driven company with a passion for technol...2026/11/10
-
2026/11/10
-
Back Office Executive Job in Ahmedabad at MJ SurgicalBPOAbout Company: MJ Surgical is India's leading manufacturer, supplier, and exporter of orthopedic implants & instruments based in Ahmedabad, Gujarat Since 1998. MJ Surgical has been able to establish its name as one of the most preferred and trust...2026/11/10