Hiring For Team Leader -BPO

Published date: 2024/01/10
  • Location: Gurugram , Haryana, India
Full Job Description

Greetings We are looking for a Team Lead for an International Customer Support Process.

Roles and Responsibilities

Managing Team Performance
• Setting team targets board that in line with annual target requirements
• Tracking performance through effective use of all performance reports

Recruitment & Selection

Core Team Development
• Coach and develop employees through regular one on one meetings, and through the use of individual Development Action plans (including outsourced renewalist, if applicable)

Client Relation Management
• Maintain ongoing relationships with the Key personnel of the project

Desired Candidate Profile
• Good interpersonal skills with ability to communicate with all levels of employees
• Min 1 year International Team Lead Experience
• Good team working skills and able to work effectively and contribute in a team
• Lateral thinking, Persistent and Persuasive/Influencing
• Positive and Enthusiastic
• Ability to work to deadlines & Targets
• Keen, flexible attitude
• Willing to work in rotational shifts

Salary Offered Upto 6lpa (Based on last drawn)

Working days 5

To discuss further on the role kindly reach out to our expert H.R.'s Or Whatsaap TL Mohali on the given numbers.

9646969705

Team LeaderRole:

5-6 Lacs P.A.Salary:

BPO / Call Centre Industry:

Operations Role Category:e & Operations Department:

OperationsRole Category:

Full Time, Permanent Employment Type:

Key Skills

Team leader

bpo

Inbound Process

International Customer Care

Team Handling

team development

Team Supervision

team leading

TL

Customer Care

International BPO

Skills highlighted with ‘‘ are preferred

Job Type: Full-time

Salary: ₹25,156.98 - ₹40,399.23 per month

Benefits:
• Health insurance

Schedule:
• Monday to Friday
• Night shift
• Rotational shift
• US shift

Supplemental pay types:
• Performance bonus

Ability to commute/relocate:
• Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor's (Preferred)

Experience:
• one year (Preferred)

Language:
• English (Preferred)

Speak with the employer
+91 9646969705
Company Name: Maa Ganga Travels

Apply

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