Hiring For BPO - US Process / B2B / L1 and L2
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
Dear Aspirant,
Tech Mahindra is Hiring Candidates who have international BPO Experience - Voice Process for US client.
Roles and Responsibilities :
Resolving device issues using troubleshooting techniques and providing clear and concise information.
Reviewing account information and answering questions about billing or services.
Desired Candidate Profile :
Minimum 1 year of International voice experience in Customer service (Billing) [ Basic Technical & Sales ] candidates are Preferred
In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Pro-Rata
charges, Auto-Pay & Surcharges, Service charges, and taxes)
Experience resolving customer issues, billing, and/or handling product Q&A.
Interest in learning new technologies.
Experience promoting and/or selling products and services.
Demonstrated communication skills.
The clarity in thought process (Able to articulate his/ her thought)
Ability to handle tough situations with customers.
Strong ability to multitask and take fast decisions independently.
Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
Customer Centric & Logical Thinking & Need to be Enough Spontaneous
Ensure Timely & Professional Responses to all Queries,
Perks and Benefits
Cab Facility both ways [ Pick up and drop within Transport Radius
Immense Growth Opportunities
Interested candidates can share their updated resumes to YK00809779@Techmahindra.com or Whatsapp: +91-XXXXXXXXXX- Yadhu Vamsy
Job Type: Full-time
Salary: ₹375,000.00 - ₹411,000.00 per year
Benefits:
Health insurance
Internet reimbursement
Leave encashment
Paid time off
Provident Fund
Schedule:
US shift
Supplemental pay types:
Overtime pay
Performance bonus
Quarterly bonus
Yearly bonus
Ability to commute/relocate:
Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
Speak with the employer
+91 +91-XXXXXXXXXX
Expected Start Date: 30/05/2023
Tech Mahindra is Hiring Candidates who have international BPO Experience - Voice Process for US client.
Roles and Responsibilities :
Resolving device issues using troubleshooting techniques and providing clear and concise information.
Reviewing account information and answering questions about billing or services.
Desired Candidate Profile :
Minimum 1 year of International voice experience in Customer service (Billing) [ Basic Technical & Sales ] candidates are Preferred
In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Pro-Rata
charges, Auto-Pay & Surcharges, Service charges, and taxes)
Experience resolving customer issues, billing, and/or handling product Q&A.
Interest in learning new technologies.
Experience promoting and/or selling products and services.
Demonstrated communication skills.
The clarity in thought process (Able to articulate his/ her thought)
Ability to handle tough situations with customers.
Strong ability to multitask and take fast decisions independently.
Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
Customer Centric & Logical Thinking & Need to be Enough Spontaneous
Ensure Timely & Professional Responses to all Queries,
Perks and Benefits
Cab Facility both ways [ Pick up and drop within Transport Radius
Immense Growth Opportunities
Interested candidates can share their updated resumes to YK00809779@Techmahindra.com or Whatsapp: +91-XXXXXXXXXX- Yadhu Vamsy
Job Type: Full-time
Salary: ₹375,000.00 - ₹411,000.00 per year
Benefits:
Health insurance
Internet reimbursement
Leave encashment
Paid time off
Provident Fund
Schedule:
US shift
Supplemental pay types:
Overtime pay
Performance bonus
Quarterly bonus
Yearly bonus
Ability to commute/relocate:
Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
Speak with the employer
+91 +91-XXXXXXXXXX
Expected Start Date: 30/05/2023
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