Hiring For BPO Executive In
Published date: 2026/11/07
- Location: Ahmedabad, Gujarat, India
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support
0 page views
Related listings
-
Process Associate - International BPO -BPOJob Description: • Voice support to the customer. • Web search, make entry and processing the data. • To update the products related data and price on the website. .* Handles customer requests/issues/questions in a professional manner and strives to ...2026/11/07
-
We are Hiring For International ProcessBPOsolve customers queries and doubts - voice - non voice process - night shift , rotational shift - work from office - fresher/ experience ritu - 8488820832 ritusuthar.18gautamconsultancy gmail.com required candidate profile should have ready to work f...2026/11/07
-
We are Hiring For International Process ahmedabadBPOsolve customers queries and doubts - voice - non voice process - night shift , rotational shift - work from office - fresher/ experience ritu - 8488820832 ritusuthar.18gautamconsultancy gmail.com required candidate profile should have ready to work f...2026/11/07