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Help Desk Desktop Support

Published date: 2024/01/16
  • Location: Pune, Pune, Maharashtra, India
TCS hiring!!!

Role: Desktop support (IT Help desk)

Location: Noida, Pune, Gurgaon

Experience: 3-6

Must Have:
• Proven experience as a Team Lead in calling and team handling experience.
• Ability to diagnose and resolve basic technical issues to help the associates.
• Forecast, rostering, monitoring of queue, planned and unplanned leaves.
• Customer-oriented and cool-tempered.
• Good Communication Skills
• Basic technical Knowledge.

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