Head - Sales - BPO/ITeS
Published date: 2026/11/10
- Location: Noida, Uttar Pradesh, India
Sales Head- India Roles and Responsibilities:- Implement sustainable solutions for multi-tower opportunities by leading wide-range of tactical assignments.- Building a pipeline with Business sales and development strategies, leadership management, interaction with clients for business and contract administration.- Direct the analysis of sales and business development on a monthly basis.- Revenue management which involve client interaction and their advisors to assess strategies based on objectives, risk assessment and identifying opportunities.- Formulate strategic & long-term business plans and reporting on factors influencing business performance.- Creating relationships with high and CXO level client with assistance of banking transactions for the clients.- Utilize result driven approach and service improvement-centred mind-set to drive positive change in the organizational and delivery culture.- Apply and execute account strategy by collaborating with account teams to deliver stronger and more relevant value propositions.- Work towards the development and sustenance of B2B relationships.- Develop, measure, and report on key metrics around the business including client acquisition, conversion rates, engagement rates, satisfaction, renewal rates and refine go to market activities as require.- Manage customer centric operations with ensured client satisfaction by achieving delivery, service quality norms and provide value added services to clients. (ref:iimjobs.com
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