Head - Infrastructure (IT)

Primary Duties and Responsibilities:

Overview:
This role will take care of total IT Infrastructure Area across all locations of the Company and directly report to CIO. This person will be a Key member of the IT team for all technology based decisions and shall be also responsible for designing and delivering all technology solutions ensuring a sustainable and robust digital transformation.
Responsibilities:
• Business stakeholder management.
• Management of servers, security, cloud and help desk.
• Based on the evolving digital enterprise architecture, implement plans to meet the new and changing requirements of running the business from a networking, telecommunications, hardware, and all other Infra Solution perspective.
• Evaluates and recommends associated Infrastructure solutions based on business requirements and user needs.
• Manage all IT Processes associated with Technology.
• To manage and engage a large and diverse team and vendors
• To leverage emerging and Start-up Solutions from an Enterprise need perspective
• Ability to manage the vendors and timelines
• Expertise in preparing forward looking, detailed and comprehensive SOW and contracts for multi model solutions including cloud, on premise etc.

Education
Bachelor degree, Engineering graduate from a reputed institution.

Specialized Knowledge
• Cloud computing – GCP/Amazon
• Networking – Router/Firewall/Switching
• End user management – Laptop/Desktop/Printer/AV
• Software support like GSuit
• EPBX
• ITSM
• Server Management (Linux/Unix)
• SAP Basis (Change Management, Patch Management & Migration)
• Minimum devices handled – 5000 end users, spread across multiple locations.
• Budget Management

While not mandatory, would prefer:
• Exposure to Change management
• Participated in Enterprise level Digital Transformation Projects

Behavioural Skills:
• Strong communication skills
• Commitment towards processes
• Strong Interpersonal skills
• Challenges the status quo
• Lateral Thinking and Strategic Outlook
• Strong belief and conviction in the face of stress
• Orientation towards end consumer – employee
• Team Player with a collaborative approach
• Stays current on business issues, industry trends, and technological advance.

Job Type: Full-time

Salary: Up to ₹3,000,000.00 per year

Schedule:
• Morning shift

Ability to commute/relocate:
• M P Nagar, Bhopal - 462011, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required