Head Alliances – Consumer Durable Loans & Cardless EMI

Job Purpose Top Line : 11000 cr CD & LSF Loans volume , Partner management – Over 100+ partners The position will build, manage & grow relationships leading to CD & LSF volumes : • Acquisition of New Manufacturers for CD/Cardless Loans – National / Regional • Building existing relationship with Manufacturers for CD/Cardless Loans – National / Regional • Drive CD volumes basis regional drives with Sales teams of Bank & with OEM partners • Product Analytics • Overall channel management – Internal & External • Assist end-to-end Subvention claims from Manufacturers • Manufacturer scheme creation & management • To drive overall CD & LSF volumes across geographies incl Emerging Markets. • Drive large projects across Manufacturers, Merchants to create visibility & push volume. • Increase engagement levels with all large OEM – All key Manufacturers covering Samsung, Apple, Canon and many more. • Role will also drive close engagement several LFRs covering Croma, Reliance Digital etc. along-with the Programme Manager. • Drive merchant alliances and increase volumes for those partners through offers and visibility at their store outlets & Online platforms.

Job Responsibilities(JR) : 6 – 8 Areas Actionable (4-6)

Manufacturer Acquisition & On-boarding To identify new segments and new manufacturers for enrolment into the CD/Cardless product. To ensure Top 50 manufacturers are signed up across the eligible categories of purchase. Ensuring there is sign-up deployment of eligible manufacturer’s merchants across the eligible locations – effective on-boarding.

Manufacturer Relationship - Alliances Engage with National & Regional manufacturers to identify opportunity on building relationship with appropriate segment of merchants. Negotiate with National & Regional manufacturers on various Subvention and Customer programs to build volumes. Build and Execute a monthly tracker to help reach the desired targets supported with a strong Manufacturer engagement plan backed by MIS reporting etc.

Credit Policy, Operations & RIC – Offline &

Online Handling Policy changes in coordination with the Sales & Policy team. Create a behaviour based scoring model for Open Market customers that allow objective decisioning. Tracking Portfolio triggers, analysing delinquency trend, implementing control measures, KYC norms. Work along-with the RIC team to minimize effective sampling and bring down delinquency.

Visibility & Branding – Online & Offline Work along-with the Regional Marketing team & Central Marketing team to create Visibility better than Competition in the CD space. Basis ground level feedback, implement revisions and changes in the Marketing & Visibility across regions.

Subventions Ensure to set expectations on data requirement on Subvention process with manufacturer. Ensure to close along-with central program support manager and operations teams as above. Ensure disciplined reporting of pending subvention claims to manufacturers. Ensure collection of pending subventions within agreed/guided SLA/TAT.

Scheme Management Negotiate and procure best schemes in the market from manufacturers to drive volumes.

Innovate new format of schemes to create customer need & drive in market. Ensure timely communication of these schemes to Sales and Visibility in market. Ensure effective communication to Sales/Customers on schemes to benefit.

Dimensions KRAs would be : 1. Revenue & Income 2. Cost, Volume & ENR Budgets 3. No of sub-ordinates (direct) - 6 4. Geographical span ( National / Regional / State / City ) - National 5. Other function specific measurable details of the job · Visibility at City / Region level 6. Overall channel management

Educational Qualifications (examples listed below) Key Skills(examples listed below)

· Graduation: Commerce

· Post-Graduation: Business

Certifications: NA

· AMFI Certification : Optional

· IRDA Certification : Optional

· NCFM Certification: Optional

· Sales and Influencing Skills · Banking Product & Process Knowledge · Planning and Organizing Skills · Communication · Knowledge of Competition & Current trends in financial Industry.

Experience Required (examples listed below)

· Minimum experience in years – 12 yr+

· Exposure to Assets / Liabilities banking preferable
• Major Stakeholders – The position will have to interact across multiple functions within & outside the Bank at a National level. The position will also have to work in tandem with Acquiring, Branch Banking, ECG, BBG, IT, BSG & Marketing functions outside the Credit Cards Function