HDB Financial Services
Published date: 2024/01/10
- Location: Surat, Gujarat, India
The key functions will be
• Profitability Management Maintaining & optimizing profitability for the branch
• Profitability Management Maintaining & optimizing profitability for the branch
• Target setting & management Monitoring branch targets in numbers & volumes
• Target setting & management Monitoring branch targets in numbers & volumes
• Portfolio quality management through superior underwriting, working closely with collections
• Cost management managing all branch operating costs including cost of acquisition, operations etc.
• People management Motivating team, handling HR & administration function of the branch
• People management Motivating team, handling HR & administration function of the branch
• Customer experience management Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues
• Customer experience management Ensuring superior customer experience and handling customer service in terms of collections pre closures & service issues
• Profitability Management Maintaining & optimizing profitability for the branch
• Profitability Management Maintaining & optimizing profitability for the branch
• Target setting & management Monitoring branch targets in numbers & volumes
• Target setting & management Monitoring branch targets in numbers & volumes
• Portfolio quality management through superior underwriting, working closely with collections
• Cost management managing all branch operating costs including cost of acquisition, operations etc.
• People management Motivating team, handling HR & administration function of the branch
• People management Motivating team, handling HR & administration function of the branch
• Customer experience management Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues
• Customer experience management Ensuring superior customer experience and handling customer service in terms of collections pre closures & service issues
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