Guest Service Associate - Housekeeping
Published date: 2024/01/10
- Location: Jaipur, India
Company Description
Featuring a rooftop pool, Ibis Jaipur offers modern accommodations in Jaipur. The property is 1.2 mi from Jaipur Train Station, while the Central Museum is a 10-minute drive away. The Civil Lines Metro Station is 820 feet.
Job Description
Operation
• Attend daily briefings and takes on daily assigned tasks
• Understand the difference in guest levels (VIPs) and Room Categories
• Clean and maintain areas of responsibility according to standards and procedures
• Replenish guest supplies and ensure that guests requests are promptly attended to
• Report damage or malfunction in hotel rooms/areas to Supervisor
• Maintain equipment in a proper state of cleanliness
• Maintain a section room report as well as a daily productivity report
• Reports lost and found articles to the housekeeping office immediately
• Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
• Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
• Record room status in allocated section accurately
• Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
Qualifications
• Prior experience with Luxury Hotel in the same capacity
• Strong operational technical knowledge Outstanding personality and unmatched levels of energy, enthusiasm and commitment.
• Excellent multi tasking, problem solving, service orientation and interpersonal team skills Displays high level of flexibility, initiative, sincerity and team work
Featuring a rooftop pool, Ibis Jaipur offers modern accommodations in Jaipur. The property is 1.2 mi from Jaipur Train Station, while the Central Museum is a 10-minute drive away. The Civil Lines Metro Station is 820 feet.
Job Description
Operation
• Attend daily briefings and takes on daily assigned tasks
• Understand the difference in guest levels (VIPs) and Room Categories
• Clean and maintain areas of responsibility according to standards and procedures
• Replenish guest supplies and ensure that guests requests are promptly attended to
• Report damage or malfunction in hotel rooms/areas to Supervisor
• Maintain equipment in a proper state of cleanliness
• Maintain a section room report as well as a daily productivity report
• Reports lost and found articles to the housekeeping office immediately
• Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
• Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
• Record room status in allocated section accurately
• Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
Qualifications
• Prior experience with Luxury Hotel in the same capacity
• Strong operational technical knowledge Outstanding personality and unmatched levels of energy, enthusiasm and commitment.
• Excellent multi tasking, problem solving, service orientation and interpersonal team skills Displays high level of flexibility, initiative, sincerity and team work
1 page views
Related listings
-
Housekeeping SupervisorHousekeepingHousekeeping Supervisor Responsibilities Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. Scheduling staff shifts and organizing replacements as required. Investigating and addr...2026/11/09
-
Room AttendantHousekeepingWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a ...2026/11/09
-
Production Coordinator - Commercial CleaningHousekeepingWe are Activ . We are Customer Driven , Listen Loudly , we Dare to Try and Deliver on Promises . As a team, we are a fantastic collection of diverse individuals all coming together to achieve a common goal which is to support those living with disabi...2026/11/09